Our Fees

Our aim is simple: to provide a professional service you can trust, with complete clarity from start to finish.

Complete Transparency, Every Step of the Way

At Riverside Residential Property Services, we believe in complete transparency. From the moment you instruct us, you’ll know exactly what you’re paying for, what’s included within our services, and what you can expect from us.

We believe there should be no hidden costs, no surprises and no complicated jargon, just clear, honest information that allows you to make informed decisions about your property.

Clear, upfront fees with no hidden charges
Transparent pricing with VAT clearly stated
Straightforward service options tailored to your needs
Clear communication throughout your property journey
Honest, professional advice from an experienced local team
No unnecessary extras — you’ll know exactly what is included

Clear Pricing

Straightforward fees with everything clearly explained, so you know exactly what you’re paying for.

Complete Trust

Honest advice, clear communication and a professional service you can rely on from start to finish.

Don’t take our word for it…

Used riverside to sell my dad's house and honestly from the first phone call, was nothing more then 5 * service, from getting a better valuation from them to Connie dealing with the sale and viewings. Communication was quick and easy and the whole process was simple and straightforward, so thank you…

Jonny T

Highly professional agency. As my journey to letting a property unfolded I found RRPS to be extremely courteous, helpful and informative throughout the whole process. It significantly reduced the stress and anxiety usually entailed in a search for a sound good fit for my accommodation needs. I would…

Paul D'Arcy

Very professional service from start to finish. Special shout out to Emily; Thank you. It was a pleasure to work with you on the first of hopefully many purchases.

Dwayne Squires

I've been using Riverside to let out a property for 10 years now and can't recommend them enough. They're patient, friendly and always helpful, particularly with making sure I manage my property in the right way, which is such a weight off your mind

Leanne McCormella

I see why people go with riverside residential to sell/buy their homes. We bought our home through these guys and wish we'd sold ours with them instead of xxxxxx. Always on the ball and getting the job done. Thankyou for the gift and kind words when we picked the keys up.

Mr and Mrs Ray

I would highly recommend Riverside Residential. The team are incredibly friendly, knowledgeable, and always on hand to answer any queries, which made the whole process feel much easier. I had a bad experience with another estate agent in the past, so I was quite nervous going into this, but there re…

Bethany & Adam

I had a great experience with Riverside Residential. They helped me move into my new flat, which is absolutely lovely. The entire process was smooth and thorough from start to finish. They were always easy to contact, very pleasant to deal with, and consistently professional. A special thanks to Cou…

Zabihullah Nishat

Got a question? We are here to help

Sales Fees

Your exact fee will be agreed upon during your market appraisal and clearly stated in your Terms of Business before marketing begins.

Sales Fee: 1% of the final agreed sale price, subject to a minimum fee of £1,500 + VAT, payable upon completion. (Example: If your property sells for £180,000, the sales fee would be £1,800 + VAT (£2,160 including VAT), payable upon completion.)
Sales Progression Only Fee: £1200.00 including VAT (£1000.00 plus VAT)
Energy Performance Certificate Fee: £144.00 including VAT (£120.00 plus VAT)

Why Choose a Propertymark Member?

Riverside Residential is proud to be a Propertymark member, demonstrating our commitment to high professional standards, ongoing training and providing the best possible service to our customers.

Watch the video to discover why choosing a Propertymark member matters when selling your home.

Book a Free Valuation Today

Lettings Fees

Your exact fee will be agreed upon during your market appraisal and clearly stated in your Terms of Business before marketing begins.

Fully Managed Service: Set- up Fee £750.00 including VAT (£625.00 + VAT)
Monthly Management Fee: 16.8% including VAT (14% + VAT)
Let Only Service: Equivalent to one month's full rent plus VAT (Subject to a minimum fee of £660.00 including VAT, £500.00 + VAT)
Management Take Over Service: Set-up Fee £594.00 including VAT (£495.00 + VAT) with monthly management fee as stated above

Landlord Services

Fully Managed Service

Best for: Landlords who want total peace of mind and want us to handle every aspect of the tenancy

Let Only Service

Best for: Best for: Experienced landlords who want us to find the right contract-holder and complete the legal setup

Management Takeover Service

Best for: Self-managing landlords and landlords using the services of another agent to transfer their property and existing tenant to our Fully Managed Service

Got a question? We are here to help

Meet the team

The people behind the properties.

Behind every valuation, viewing, offer and completed sale is a team of people who genuinely care about getting the right result for our clients. With 13 members of the team and more than 125 years of combined experience, we know property, we know Washington and, most importantly, we understand that every move is different.

Lucy

Director

Stephanie

Director

Donna

Branch Manager & Valuer

Ian

Manager & Principal Valuer

Amy

Manager & Valuer

Sandra

Property Manager

Julia

Property Manager

Courtney

Lettings Negotiator & Administrator

Emily

Senior Sales Negotiator

Connie

Sales Negotiator

Charlotte

Sales Negotiator

Jocey

Sales Negotiator

Leanne

Sales Administrator