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Our Team



Stephanie Fitzgerald-Clark


After teaming up with Lucy in 2010 Stephanie brings diligent and a professional approach to Riverside, ensuring that both compliance and professionalism is ran through the very core of everything we do.  Determination and a passion for the industry has drove the business forward.  Working closely with the team completing training and processes to ensure the day to day running of business runs smoothly.



Lucy Cairns


Business owner Lucy launched Riverside in 2007 after realising there was a real need for an independent, local and above all friendly high street agent in Washington.  Lucy has been in the industry for more than 20 years and loves her job having gained experience previously in the corporate estate agency.  She has great local knowledge, experience and rest assured that you will get the best advice.



Donna Buchanan

Branch Manager

In 2012 Riverside Residential were lucky enough to have Donna join our growing team.  Donna came to us with a wealth of corporate knowledge in managing and training staff as well as years of customer service experience.  Donna is very much a people person and loves meeting clients.  She enjoys the challenge of overcoming difficult situations and thrives on negotiating the best possible result for her clients. 



Christopher Clark

Branch Valuer

Since joining Riverside Residential Property Services in 2015 as our sales valuer the department has gone from strength to strength. With Chris's likeable and upbeat personality he prides himself on going that extra mile for his clients combined with his excellent Marketing background he will showcase your property in the best possible way to ensure the very best exposure.  



Amy Emery

Senior Lettings Manager

Amy's experience and passion for property began over 10 years ago when she was the first team member to join the company.  Over the past decade Amy has collected a vast knowledge of all aspects of property management.  With her knowledge for the local area and her passion to deliver exceptional customer service you can be rest assured Amy is the property manager every landlord wants managing their property portfolio.



Bethany Lawrence

Sales Negotiator

Since joining the team in 2015 Beth has gone from strength to strength.  Beth is a people person with great communication skills and her bubbly but professional personality shines through and she has a natural ability to make clients feel at ease.  Beth is always looking to widen her knowledge and understanding of the industry and is currently completing level 3 of Property Sales after successfully completing level 2. 




Sandra Bowman

Tenancy Manager

Sandra joined the company over three years ago and prides herself on her years of successful achievements within the customer service industry.  With Sandra's professionalism, high service standards and straight forward approach she has built a strong base of management experience and knowledge which has lead her to become resilient and organised tenancy professional that every landlord wants to work with.



Ian Morris

Sales Negotiator

Ian is an invaluable member of the team who offers our clients superb customer service. He is our expert in marketing and IT and with his knowledge and experience he has helped Riverside Residential Property Services develop our whole marketing strategies including social media platforms which enabling the company to stay proactive when it comes to marketing our properties either for sale or for let. 




Riverside Residential Property Services Ltd is a member of Propertymark, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme.

View the Propertymark Conduct and Membership rules here.  |  View our Client Money Protection (CMP) certificate here.